Privacy Policy & Data Security

At AstraMedAxis, safeguarding your personal dignity, confidential diagnostic scans, and medical history is our foundational priority. This Privacy Policy details our procedures regarding the collection, transmission, and preservation of information collected through astramedaxis.com.

1. Information We Collect

To facilitate clinical reviews and doctor evaluations, we collect data you voluntarily supply:

• Contact details: Name, email address, phone/WhatsApp number, nationality, country of residence.
• Medical information: Diagnostic imaging (MRI, CT, X-rays), physician referral letters, operative notes, and treatment histories.
• Logistical preferences: Passport identification numbers for medical visa letters, travel companion details, and flight itineraries.

2. How We Utilize Your Data

Your confidential records are processed solely for clinical evaluation, hospital admission scheduling, official visa facilitation, and post-operative telehealth coordination with accredited medical providers. We never monetize, sell, or license patient data.

3. International Data Security Standards

Medical documents transmitted to AstraMedAxis are encrypted in transit via TLS 1.3 and at rest using AES-256 bit encryption in compliance with international health information privacy frameworks (GDPR & HIPAA security benchmarks).

4. Data Retention & Deletion

You retain the right to request comprehensive deletion, rectification, or export of your personal and medical dossier at any time by contacting our Data Protection Officer at concierge@astramedaxis.com.